Blog & insights
3 articles by cimt consultants on Managed Services.
Managed Services
Upgrading is unavoidable. With fixed packages and a phased programme per DTAP environment, the cost and the schedule of an upgrade are settled in advance.
Managed Services
A retainer reserves fixed specialist time for your data environment. What it covers, how it differs from ad-hoc support and when it pays off.
Managed Services
An SLA for a data environment covers more than response times: scope, availability, reporting and change management. What it typically contains and how cimt fills it in.
